Right To Service Act

rts_logo1 Your Service is Our Duty

The Maharashtra Right to Public Services Act, 2015 is enacted and is in force since 28.04.2015 to ensure that notified services are provided to the citizens in a transparent, speedy and time-bound manner by various Government Departments and Public Authorities under the Government. Its objective is to provide easy, prompt and time bound services to the citizens.

The Maharashtra State Commission for Right to Public Service has been constituted under the above Act to monitor, coordinate, control and improve the public services being provided by the Government. The Commission consists of a Chief Commissioner and six Commissioners. The headquarter of the Commission is at the New Administrative Building, Opposite Mantralaya, Mumbai and the Divisional Offices of the Commissioners are at the six Divisional Headquarters.

If any notified service is not provided to any eligible person within stipulated time or is rejected without proper grounds, the concerned person may file 1st and 2nd appeals with the higher authorities and if he is not satisfied with their decision, he may prefer third appeal to the Commission. The erring officer is liable for a penalty up to Rs 5000/- per case. Notified Services rendered by this Department are as per enclosed proforma.

Website of the Maharashtra State Commission for Right to Services is :-https://aaplesarkar.mahaonline.gov.in

Right to Service Rules Gazette

Right to Service Act

List of Services Notifide Under RTS ACT

Sr. No.	Department	Public Service	Time limit for providing Service (Days)	Designated Officer	First Appellate Officer	Second Appellate Officer
1	Revenue Services	Agriculturist Certificate	7	Tahsildar	Sub Divisional Officer	Additional Collector
2	Revenue Services	Certified Copy Record of Rights	7	Clerk/Talathi	Nayab Tahsildar	Tahsildar
3	Revenue Services	Certified Copy Record of Rights	15	Tahsildar	Sub Divisional Officer	Additional Collector
4	Revenue Services	Landless Labour Certificate	15	Tahsildar	Sub Divisional Officer	Additional Collector
5	Revenue Services	Certificate of Residence in Hilly Area	1	Tahsildar	Sub Divisional Officer	Additional Collector
6	Revenue Services	Permission to cut any non-scheduled tree for making use of land for industrial purpose	15	Tahsildar	Sub Divisional Officer	Additional Collector
7	Revenue Services	Income Certificate	15	Nayab Tahsildar	Tahsildar	Sub Divisional Officer
8	Revenue Services	Temporary Residence Certificate	7	Tahsildar	Sub Divisional Officer	Additional Collector
9	Revenue Services	Age, Nationality and Domicile Certificate	15	Tahsildar	Sub Divisional Officer	Additional Collector
10	Revenue Services	Solvency Certificate (Upto Rs. 2 Lacs)	21	Nayab Tahsildar	Sub Divisional Officer	Additional Collector
11	Revenue Services	Solvency Certificate (Upto Rs.200001 to 8Lacs)	21	Tahsildar	Sub Divisional Officer	Additional Collector
12	Revenue Services	Solvency Certificate (Upto Rs. 800001 to 40 Lacs)	21	Sub Divisional Officer	Additional Collector	Collector
13	Revenue Services	Solvency Certificate (Above 40 Lacs)	21	Collector	Additional Commissioner	Divisional commissioner
14	Revenue Services	Senior Citizen Certificate	7	Tahsildar	Sub Divisional Officer	Additional Collector
15	Revenue Services	Permission for Cultural Programme	7	Tahsildar and Taluka Executive Magistrate	Sub Divisional Magistrate	Additional District Magistrate
16	Revenue Services	Permission for digging land (Minor mineral Extraction) for industrial purpose	15	Tahsildar	Sub Divisional Officer	Additional Collector
17	Revenue Services	Small Land Holder Certificate	15	Tahsildar	Sub Divisional Officer	Additional Collector
18	Revenue Services	Attestation of Affidavit	1	Avval Karkun/Nayab tahsildar	Nayab Tahsildar/Tahsildar	Sub Divisional Officer
19	Revenue Services	Caste Certificate	21	Sub Divisional Officer/ Dy. Collector	Additional Collector	Collector
20	Revenue Services	Non Creamy Layer Certificate	21	Sub Divisional Officer	Additional Collector	Collector

RTS Act

SR.No	Department	Sub-Department Name	Total Services	Govt. Resolutions
1	Home	Home	18	Download G.R.
		Transport	14	Download G.R.
		State Excise	51
		Maharashtra Maritime Board	7	Download G.R.
2	Revenue & Forest Department	Revenue Department	20	Download G.R.
		Revenue (Land Record & 44A & 7/12)	20
		Entertainment Duty	–
		Forest Department	11	Download G.R.
		IGR	15
3	Agriculture & Animal Husbandry, Dairy Development & Fisheries Department	Agriculture – Vidhyapeeth	25	Download G.R.
		Animal Husbandry, Dairy Development	14
		Fisheries Department	6
4	UD	UDD	52
5	Law & Judiciary Department	Law & Judiciary Department	4	Download G.R.
6	Rural Development Department	Rural Development Department	7	Download G.R.
7	Soil & Water Conservation Department	Soil & Water Conservation Department	8
8	Food, Civil Supplies & Consumer Protection Department	Food, Civil Supplies & Consumer Protection Department	16	Download G.R.
9	Housing	Mahada	12
		Bombay Building Repairs & Reconstruction Board	4
		Slum Rehabilitation Authority	5
10	Women and Child Development	Women and Child Development	8	Download G.R.
11	Skill Development & Entrepreneurship Department	Skill Development & Entrepreneurship Department	2
12	Minority Development Department	Minority Development Department	1	Download G.R.
13	Industry / Labour / Energy Department	Industry	16
		MIDC	7
		DGPS	2	Download G.R.
		Labour Department	41	Download G.R.
		Energy	14	Download G.R.
		MSEDCL	–	Download G.R.
14	Finance Department	Finance Department	4	Download G.R.
15	WRD	WRD	10	Download G.R.
16	Dept. of Co-Operation , Marketing Textiles	Dept. of Co-Operation , Marketing Textiles	9	Download G.R.
17	Water Supply & Sanitation	Maharashtra Jeevan Pradhikaran	2	Download G.R.
17	Water Supply & Sanitation	Ground Water Serveys & Development agency	2	Download G.R.
18	Public Health Department	Public Health Department	6	Download G.R.
19	Social Justice Department	Social Justice Department	12	Download G.R.
20	Tribal Department	Tribal Department	1	Download G.R.
21	School Education & Sport Department	School Education & Sport Department	12	Download G.R.
22	Medical Education & Drug Department	MEDD(AYUSH)	–	Download G.R.
		MEDD(DMER)	1
		MMDD(MIMH)	–
		MEDD(FDA)	4
23	Tourism Department	Tourism Department	20	Download G.R.
24	Higher Education & Technical Department	Maharashtra State Board of Technology Education	4	Download G.R.
24	Higher Education & Technical Department	University	6	Download G.R.
25	MPCB	MPCB	4
26	Planning Department	EGS	2
27	PWD	PWD	2
28	Vimukta jati’s, Nomedic Tribes, OBC, SBC welfare Department	Vimukta jati’s, Nomedic Tribes, OBC, SBC welfare Department	–
29	Marathi language Department	Marathi language Department	–
30	Parliamentary Affairs Department	Parliamentary Affairs Department	–
31	General Administration Department	General Administration Department	5

If the service is not received from the Designated Officer or within the stipulated time and if the first and second appeals are not adjudicated, the applicant may file an appeal within 60 days from the date of receipt of the second application in Form V as per 18(1) of the Act.

Maharashtra State Service Rights Commission, Nashik Divisional Office, Nashik
Commissioner : Shrimati Chitra Kulkarni
Address : ‘Singhgad’, Government Rest House, Near Golf Club, Nashik-422 002
Telephone : 0253-2995080
Email ID : rtsc[dot]nashik[at]gmail[dot]com